Privacy Policy for Fforest Oak Flooring
At Fforest Oak Flooring, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
Collection and Use of Personal Information
We may collect personal information from you when you visit our website, order samples, or communicate with us via email, phone, or social media. This information may include your name, email address, phone number, shipping and billing address, payment information, and any other information that you provide to us.
We use your personal information to provide you with products and services, process your orders, communicate with you, and improve your experience on our website. We may also use your personal information to send you marketing communications about our products, promotions, and events. You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link at the bottom of our emails.
Protection of Personal Information
We take the security of your personal information seriously and use reasonable measures to protect it against unauthorized access, disclosure, or misuse. We use encryption technology to secure your payment information when you make a purchase on our website. We also restrict access to your personal information to employees who need to know it to provide you with products and services.
Disclosure of Personal Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your personal information with third-party service providers who help us operate our website and provide you with products and services, such as payment processors and shipping carriers. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
We may also disclose your personal information if required by law, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Rights
You have the right to access, correct, and delete your personal information that we have collected. You also have the right to object to the processing of your personal information, and to withdraw your consent to the processing of your personal information at any time. To exercise these rights, please contact us at info@fforestoak.co.uk
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or sending you an email.
Cookies
We use cookies and other tracking technologies to improve your experience on our website, personalize your content and advertisements, and analyse our website traffic. Cookies are small data files that are placed on your device when you visit our website. They enable us to recognize your device and remember your preferences and settings.
We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until they expire, or you delete them. We also use third-party cookies, which are placed by third-party service providers, such as Google Analytics, to track your website usage and behaviour.
You can control the use of cookies through your web browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policy of each website that you visit.
Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@fforestoak.co.uk and we will take steps to delete the information.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required by law. After the retention period expires, we will securely dispose of your personal information.
Data Transfers
If you are located outside of the European Economic Area (EEA), your personal information may be transferred to and processed in a country that is not subject to the same data protection laws as your country of residence. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses.
Contact Us
If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at info@fforestoak.co.uk